To ensure a smooth and secure experience for all users, please adhere to the following terms and conditions when using gift cards or vouchers on Valmista.com:

Terms and Conditions:

1. Usage as a Discount

• All Valmista gift cards and vouchers are applicable exclusively as discounts on services booked through the Valmista platform. They provide a seamless way to avail these discounts, effectively utilising the benefits.

• You can automatically apply the voucher value at checkout, which reduces the total service cost.

2. Non-Cash Redeemable

• Gift cards and vouchers are your key to saving money on services—use them as discounts to book local expertise.

• Please note that vouchers are not exchangeable for cash but are exclusively for Valmista services, ensuring you always get great value.

3. Validity and Expiry

• Each gift card or voucher is valid only for the duration specified at the time of issue.

• Be sure to use your voucher before it expires to maximise its benefits and enjoy the full perks of gift cards.

4. Single-Use Policy

• Each voucher is valid for one booking only, allowing you to enjoy its full value in a single transaction.

• If your service cost is less than the voucher value, the remaining amount will not carry forward, so why not make the most of gift cards by exploring all our available services? Explore services with owned cards to utilise the full potential.

5. Unique Code Redemption

• Every gift card and voucher has a unique code that makes redemption quick and simple—just enter it during checkout on Valmista.com.

• Use each unique code only once to enjoy a personalised benefit just for you.

6. Fraud Prevention

• Gift cards and vouchers are exclusively for the recipient, providing a secure and personal experience.

• Valmista actively monitors for fraudulent activity and cancels improperly obtained or used vouchers to ensure fairness. Always protect your gift cards to prevent misuse.

• Misusing, replicating, or selling vouchers can lead to account suspension and potential legal action.

7. Assistance and Support

• If you encounter issues redeeming your voucher, please contact Valmista’s customer support team for assistance.
• Ensure you provide the unique code and details of your booking for faster resolution.

By using a gift card or voucher, you agree to these terms and conditions. Valmista reserves the right to update this policy as necessary. For any inquiries, please contact our support team at help@valmista.com.