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SuomiWelcome to Valmista Support!
Find answers to common questions, troubleshoot issues, and get the help you need—fast and easy.
Frequently Asked Questions
Is Valmista available in my area?
Valmista is currently available in select locations, but we are expanding rapidly! Check our website or app for the most up-to-date information on service availability in your area.
Are all service providers on Valmista verified?
While we encourage all service providers to undergo our verification process, we cannot guarantee the verification status of every individual on the platform. However, our rating system provides a reliable indicator of the quality of service provided by each provider.
How do I pay for services on Valmista?
Payment for services is not handled through our platform. You pay for the service directly to the service provider.
How do I know if a service provider is reliable and trustworthy?
The platform provides detailed profile for each service provider, including customer reviews and ratings. Also, providers can go through our verification process, in order to build more trust.
Are there any hidden fees or charges I should be aware of?
We believe in transparency, so you always know exactly what you’re paying for. Service providers set their own prices. Valmista does not charge any fees for your order.
Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your booking through our platform.
Are the service providers insured and licensed?
While we encourage service providers to have the necessary insurance and licenses for their industries, it’s ultimately their responsibility to ensure compliance with legal requirements. We recommend asking service providers directly about their insurance and licensing status.
Can I request custom or specialized services that aren’t listed on the platform?
Absolutely! Our platform is flexible, and we encourage customers to make open requests or reach out to service providers.
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