General instructions: How does it work?
1. Service Providers
You are the superheroes of Valmista! You list and describe your great services on our platform. As a service provider, you are like stars of your own show, responsible and making sure your services meet all the legal requirements. However, Valmista and TOTEMI Investment Oy, the company behind Valmista, are not the service providers themselves.
2. Customers
You are the VIPs here at Valmista! You can post your needs as open requests or directly contact our service providers for specific services without creating a listing. As a customer you are responsible for the agreements you make with service providers. But don’t worry, we’ve got your back with tips and tricks to make sure everything goes smoothly!
3. Making a Booking
Ready to lock in that service? When you book through our calendar, a small booking fee is required. But do not worry, this fee is only applicable to customers; service providers are exempt from this charge.
4. Booking Fee
That small fee? Consider it a small token to ensure your peace of mind. It’s our way of confirming and securing your chosen service slot, making the process as seamless as can be.
5. Responsibilities in a Nutshell
All our platform users must provide accurate and lawful information. Once a customer chooses a service provider, that service provider is responsible for the quality of the service or product they deliver. But no need to be worried! We’ve got your back when it comes to the smooth functioning of our platform. Valmista does take responsibility for the service our platform offers. This includes letting customers book services through the Valmista calendar and allowing all the users to earn ratings and references that help evaluating the service providers capability to deliver the service.